Perhaps the biggest mistake would be to think that any AI-powered ChatBot would be less biased than a human used-car sales person.
We all grew up with this notion that you should not trust everything that a used-car sales person might tell you. So, why are so many people so naive to the point of thinking that robots will be more ethical than humans?
Robots are just tools made and programmed by humans. They will be as accurate, ethical and kind and considerate as the humans who made them.
Plus, AI-powered robots have the amazing ability to make a huge mistake that would normally take thousands of people many years of hard work in order to make a mistake of the same magnitude.